At mudraks.in/ninetees, we value our customers and aim to provide the best possible service. Please read our Refund & Cancellation Policy carefully before making a purchase. Order Cancellation Orders once placed can only be cancelled within 24 hours of purchase, provided the design/printing process has not yet started. To request a cancellation, please email us at [your support email] with your order details. After 24 hours, or once processing/printing has begun, cancellations will not be accepted. Refund Policy Digital Products/Design Services: Since these are creative and customized services, refunds are not applicable once the design work has commenced or delivered. Print Products: Refunds will only be issued in cases of: Wrong product delivered Defective or damaged prints (with proof shared within 48 hours of delivery) Refunds, if applicable, will be processed within 7–10 working days to the original payment method. No Refund Cases Change of mind after order confirmation. Incorrect information provided by the customer (e.g., wrong spelling, content errors in design). Delays caused due to customer’s unresponsiveness or late approval